Terry Franklin

Terry Franklin

Terry Franklin was conducting her job search at home, using the Internet to find jobs and apply for them online — without success. Terry was working three part-time jobs, but she wanted to return to medical office work, where she had worked before. Terry’s online searches, however, showed mostly retail openings. Although it had been a while since Terry had used her office skills, she was sure there was a job out there that she could do. At the height of her frustration, Terry talked to a friend who was working in the Goodwill Job Search Center. Terry paid a visit and was excited to find the variety of resources Goodwill offered to help her in her search.

Staff began by updating Terry’s resume and cover letter and focusing her attention on jobs in the field she loved — medical office work. Within three weeks, the team helped her find more than 50 solid leads, and Terry submitted multiple applications. But, there were no immediate requests for interviews. In the third week, Terry finally got one. Staff worked with Terry on a 30-second skills statement and performed a mock interview with her. Armed with newfound confidence, Terry headed out. Terry did not get the job. But that first interview prompted 10 more requests for interviews over two weeks. At the end, Terry was hired by a neurosurgeon’s office at PeaceHealth-River Bend. Terry is excited about returning to the field she loves and she is grateful to the staff at Goodwill for assisting her in her job search.

These are just two examples of how Goodwill’s Job Search Center assists community members from all walks of life obtain meaningful employment. Each month staff works with more than 100 individuals, all with differing needs and experiences. On average, each month 35 obtain jobs in the community. Whether they are dislocated mill workers, students graduating from college, individuals with criminal histories, or people with disabilities or career changes in store for them, the Job Search Center is the place the community can turn to for assistance in reaching their employment goals.


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